Terms and Conditions for Annbell23groceries

Welcome to Annbell23groceries! These Terms and Conditions outline the rules and regulations for using our online grocery store. By accessing or making a purchase from our website, you agree to comply with these terms. Please read them carefully before proceeding.

1. Introduction

These Terms and Conditions apply to all visitors, users, and customers of Annbell23groceries. By accessing our website, you accept and agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our website or services.

2. Eligibility

To use our website and services, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you represent that you are legally capable of entering into a binding contract.

3. Account Creation

To place an order, you may be required to create an account with us. You agree to provide accurate, up-to-date information and to keep your login credentials confidential. You are responsible for all activities that occur under your account.

4. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that all product details, including availability, pricing, and packaging, are 100% accurate or up-to-date. Prices and availability are subject to change without notice.

5. Orders and Payment

• Order Acceptance: After placing an order, you will receive an email confirming receipt of your order. This does not signify acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including but not limited to stock availability, errors in pricing, or suspected fraud.
• Payment: We accept various payment methods, including credit cards and online payment services. All payments must be made in full at the time of placing your order. By providing payment details, you confirm that you have the authority to use the payment method.
• Pricing: All prices listed on our website are in local currency and include applicable taxes unless otherwise stated.

6. Delivery and Shipping

• Delivery Areas: We deliver groceries to specific locations. Please check our delivery areas before placing an order.
• Delivery Times: Delivery times are estimates and not guarantees. We are not responsible for delays caused by unforeseen circumstances, such as weather, strikes, or other external factors.
• Delivery Fees: Delivery charges will be calculated based on your location and order size. These fees will be disclosed during the checkout process.

7. Cancellations, Returns, and Refunds

• Order Cancellations: You may cancel your order before it is dispatched by contacting our customer support team. Once the order is dispatched, cancellations are not possible.
• Returns: Due to the perishable nature of groceries, returns are not accepted unless the product is faulty, damaged, or incorrect. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with proof (e.g., photos).
• Refunds: Refunds for eligible returns will be processed within 7-10 business days after we have reviewed the issue. The refund will be credited to the original payment method.

8. Promotions and Discounts

We may offer promotions, discount codes, or other special offers from time to time. These offers are subject to specific terms and conditions, including expiration dates, and may be withdrawn at any time without notice. Promotions are non-transferable and cannot be redeemed for cash.

9. User Conduct

By using our website, you agree not to:

• Engage in any unlawful or fraudulent activity.
• Interfere with the proper functioning of our website, including through hacking, viruses, or other disruptive means.
• Use our website for any purpose that is prohibited by these terms.

We reserve the right to suspend or terminate your account if we suspect any violation of these terms.

10. Intellectual Property

All content on Annbell23groceries, including text, images, graphics, logos, and software, is the intellectual property of Annbell23groceries or its licensors. You may not use, reproduce, distribute, or exploit any content without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Annbell23groceries shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use our website or services.
• Errors, inaccuracies, or omissions in product descriptions or pricing.
• Delays or interruptions in delivery or service.

Our total liability to you for any claim arising from your use of our website or services shall not exceed the total amount paid by you for the order in question.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Bangladesh.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website following such changes signifies your acceptance of the revised terms.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Annbell23groceries
Email: support@annbell23groceries.com
Phone: +88XXXXXXXXXXX

By using Annbell23groceries, you agree to these Terms and Conditions. Thank you for shopping with us!